Campus Safety

The Department of Campus Safety is a diversified organization providing professional safety services to its students, faculty and administrators. The Campus Safety team is a proactive, service-oriented agency trained to respond to the needs of the university and is staffed and equipped to protect with pride, sensitivity, and integrity.

A Message from the Vice President of Campus Safety

We invite you to spend some time on this page to learn more about our department as well as our University Campuses. Our department is comprised of four divisions: a Patrol Team; Host Team; Communication Team; and a Crime Prevention Team. Our department services and educates a community of approximately 10,000 students, staff, and faculty from all over the world, housing and educating them at over 40 campuses in San Francisco. We offer our trained professional services to our community with pride, and stand ready to assist with all resources available to us. If you ever need to help or assistance please call our Communication Center at 415-618-3911.

To get the latest COVID-19 update, please visit

Dedicated Email and Phone Number for Questions on Coronavirus:

Toll-Free Phone: 1-877-412-2787
Phone Hours: 24 hours a day, 7 days per week

State and Local Info

Text COVID19SF to the shortcode 888-777 to get the latest updates about San Francisco health concerns.

The following public health resources may be useful to you and answer many frequently asked questions:

If you are showing any symptoms, or in the past 14 days may have been exposed to or in contact with someone who has COVID-19, you can book an appointment at the Embarcadero and SOMA sites to get tested. Results should be available in less than a week.

In order to keep everyone as safe as possible, if your test is positive, please immediately inform Chris Visslailli (VP of Human Resources and Chair, COVID-19 Task Force) at or call him at 415-618-6525.

More details are available below.

Updated List of Resources

Academy of Art University continues to provide necessary support and helpful resources during this difficult time. Below is an updated list of resources that are available to students and the entire Academy of Art community.

Each undergraduate and graduate student of Academy of Art University is issued a Student Identification (ID) Card.

Your ID card serves as proof of status with Academy of Art University and provides access to many resources provided by the university. These include dining hall meals, access to buildings and residence halls, use of the libraries and athletic facilities, and a debit program for certain purchases.

All students must maintain and carry a current ID card for the entire period that they are affiliated with the university. You are responsible for the care and safekeeping of the ID card, and it should be protected and carried at all times.

Protecting the ID card reduces the risk of abuse related to privileges and funds associated with the ID card and extends the life of the card. Holes should not be punched in the ID card and the use of stickers, pins, or other items affixed to the ID card is prohibited.

No one other than the student to whom the card is issued is to use the ID card, and the card is the property of Academy of Art University and must be presented upon the request of an appropriate university official and may be revoked at any time by the University.

Obtaining the Student ID Card

The initial Student ID card is issued without charge and students currently enrolled may pick up their AAU student ID card at 180 New Montgomery during the posted operating building hours. No appointment is necessary. For additional inquiries, please call 415-618-3911.

Students currently enrolled who are located outside of San Francisco and the Bay Area may download the form below and submit the completed form to Once the completed form has been received, you will receive an e-mail acknowledging receipt of the form and your ID will be mailed to the address you provided within 5 business days.

Download ID Request Form

Reporting a Lost or Stolen Card

If you’ve lost your ID card, please report it as soon as possible. Placing a card on “lost” status protects you by de-activating the associated ID card privileges and funds.

Report a stolen card to Academy of Art University Campus Safety Department either in person at 180 New Montgomery Street B-83 during normal building hours or by calling 1-415-618-3911 at any time.

Once the card is reported as lost, it cannot be used by anyone until it is re-activated or is replaced by a newly printed card.

Replacing a Missing or Damaged ID Card
You can get a replacement ID card from the Academy Comm Center at 180 New Montgomery Street B-83 during normal building hours.

The process of obtaining a new ID card will include disabling other card(s) which you may have been issued.

If the most recently issued ID card becomes unusable due to normal wear and tear, it will be replaced at no charge.

If an ID card is stolen along with other valuables, it will be replaced at no charge with an accompanying police report from a valid police agency.

If for any other reason an ID card needs to be replaced, there is a $30.00 non-refundable ID card replacement fee, and can be obtained by either or the two methods listed below.

  1. Visit the Accounts Receivable Dept. at 79 New Montgomery (3rd floor) and pay the fee in person with cash, check, or credit card.
  2. Call the Accounts Receivable Dept. at 415-618-6429, and pay the fee with a credit card.

Please present the email verification or hard copy receipt to the Academy Communication Center agent who will then process the new ID card.

Campus Safety has non-sworn uniform patrol officers patrolling all Academy of Art University campuses, 24 hours every day. The officers are well trained and sanctioned by Academy of Art University and the State of California Consumer Affairs Department to serve and protect the Academy community.

The uniform patrol officers patrol the campus in marked Academy vehicles and on foot. They are trained in first aid/CPR, laws of arrest, crime prevention, Neighborhood Emergency Response Team (N.E.R.T.), and customer service for the Academy community.

Ari Artadi, Assistant Director, Field OperationsPatrol Team

Left: Ari Artadi (Assistant Director, Field Operations) / Right: Patrol Team

Academy of Art University supplies each building with Campus Hosts, who act as a liaison between the public and Campus Safety. As part of their duties, Campus Hosts:

  • Welcome guests to and describe the building in which they work
  • Limit access to buildings to students and invited guests
  • Provide answers to common questions regarding the Academy
  • Contact Campus Safety, 911, the police, or fire departments when necessary
  • Describe the neighborhood and campus buildings in order to direct students to Academy properties and locations of importance (e.g. post offices, banks, bus lines, etc.)
  • Provide Academy brochures and collateral to parents, guests, and students
  • Describe emergency standard operating procedures and disaster recovery plans
  • Provide information about the Academy’s private campus buses

Campus Host team

The Academy of Art Communication Center serves our campus students and staff 24 hours a day, seven days a week.

Staffed with professionals who monitor the University through radio, telephone, and video surveillance technologies, the team is highly trained to answer any question.

The Communication Center is also responsible for being the Emergency Operations Center for the University if a disaster strikes the city of San Francisco.

The Academy of Art University’s Emergency Preparedness Plan has been prepared to provide a framework for the university’s overall emergency preparedness.

How quickly a company recovers after an earthquake, fire, or power outage often depends on the emergency planning done today. Establishing guidelines and procedures to prepare for natural and man-made disasters helps ensure that the Academy responds effectively to any emergency situation.

A commitment to planning supports not only our faculty, staff, and students–it impacts the greater community. In an emergency situation, everyone benefits from being prepared.

What Does the Plan Do?

  • Establishes guidelines and procedures to allow Academy of Art University to effectively respond to any emergency
  • Provides a framework for response to emergency situations that could impact normal Academy operations
  • Describes the emergency response system that protects life, property, and the environment

What are the Academy’s Emergency Priorities?

During an emergency, the Academy has three major priorities:

  1. First and foremost is our goal to protect the lives and safety of our faculty, staff, and students
  2. Next, we will secure the University’s critical infrastructure and facilities
  3. And finally, the Academy will support the resumption of teaching and the overall operation of the university

Structure of the Plan

The Plan focuses on the three primary phases of crisis management:

  • Now—How to respond to the immediate crisis, how to evacuate the building, and where are the safe zones for each building and other important information.
  • Next—Once the immediate crisis is over, the plan gives guidance on how to begin to get back to normal operations.
  • Normal—The plan identifies the activities that will move Academy of Art University toward normal operations.

The Plan is designed to aid communication and decision-making during emergencies. The Plan addresses:

  • Immediate Crisis—The Plan describes the Emergency Operations Center organizational structure that will respond to the crisis and work collaboratively with the police, fire department and other first responders.
  • A Variety of Crisis Scenarios—The plan describes how to deal with and manage specific types of emergencies/disasters such as fire, earthquake, significant power outage, and other types of emergencies.
  • Staying Prepared—The plan serves as a means for providing ongoing educational materials for employees and students on the basics of emergency preparedness and response.

How Can You Prepare for an Emergency?

  • Sign up for emergency text messages from the Campus Safety Department as seen documented further down this page.
  • Know what the alarm sounds like that signals you to exit the building.
  • Know how to exit your building and where the safe zone is.
  • Know what is expected in a variety of emergency situations such as fire, earthquake, severe weather, workplace violence, etc.
  • Know who your building warden is and who your floor warden is.
  • Keep Campus Safety’s phone number (1-415-618-3911) close to your telephone and/or on speed dial on your cell phone. If you are unsure how to respond to an emergency, call Campus Safety and follow their instructions.

What You Need to Do In An Emergency

Stay calm, contact Campus Safety at (1-415-618-3911) and then follow their directions. Depending on the situation you may be instructed to evacuate the building or shelter in place.

Evacuating the Building

  • Do not use the elevator
  • Take the stairs—always know where the stairwell is in relation to your classroom
  • Alert the floor warden if you have a student or colleague who has a mobility, sight, or hearing impairment
  • Leave the building and go to the designated safe zone—do not leave the area until you have been dismissed

Sheltering in Place

If you have been told to shelter in place due to a potentially violent situation:

  • Secure the door to your office or classroom by either locking it or putting furniture against the door
  • Gather in a corner of the room that is to the right or left of the door. Do not gather near the door or directly across from the door
  • Sit quietly on the floor until the all-clear signal is given
  • Maintaining silence is very important in this situation—do not talk or make any noise.

Following an Emergency or Disaster:

  • Follow the instructions from Campus Safety or First Responders
  • You may be asked to refrain from using your cell phone, particularly in the event of an earthquake
  • Implement the personal emergency plan that your family may have put into place, and contact family members and friends outside of the Bay Area per your family’s plan
  • Report to a Red Cross shelter if your home has been damaged or compromised such as it might be following an earthquake

If the Disaster or Emergency Takes Place on the Weekend or After-Hours:

  • You will receive a text message from Campus Safety if you have signed up for this free service
  • Tune to KCBS AM 740, KGO AM 810 or go to the Academy of Art University website for information
  • Contact your department’s emergency coordinator

Follow these tips to help you stay safe when you’re out and about:

  • Always be aware of your surroundings and property in a public place
  • If you think someone or something is suspicious, request the police and/or Campus Safety to investigate your suspicions
  • Joggers should vary their times and locations of travel, using well lit and traveled locations for jogging
  • Don’t hitchhike or accept rides from strangers
  • Be careful when wearing or carrying expensive jewelry, or other items in public
  • Never leave possessions unattended on or off campus

The Crime Prevention Unit is comprised of members of the Management, Patrol, Dispatch and Campus Host units, and is tasked with developing safety programs and disseminating information to the Academy community on crime prevention. The unit utilizes Campus Safety units as well as other outside resources to ensure a safe Academy community.

If the worst happens...

What would you do if someone attacked you? Could you fight back or would you avoid resisting and wait to escape? Only you can decide whether to fight back, but preparing yourself for all possibilities could provide a split-second advantage:

  • If someone threatens you, shout and scream for help
  • Get to safety
  • You have every right to defend yourself with reasonable force with items that you have with you. Items such as an umbrella, hairspray, or keys can be used against an attacker, however, the law doesn’t allow civilians to carry anything that could be described as an offensive weapon
If you have been attacked...

Assaults and rapes are serious crimes, whether committed by a stranger or someone you know. If you or someone you know is attacked, call Campus Safety—we need your help to catch the attacker. You can help the safety team by:

  • Taking the name or address of any witness
  • Trying to remember exactly what the attacker looked like
  • If a car was involved, try to note the color, model, and license plate number

You do not need to go to the police station to report an assault and you can be interviewed in your own home if you wish. These crimes are dealt with sympathetically, regardless of gender.

Police stations have specially trained officers to help and support you, and many areas have comfortable victim suites separate from the police station where you can be interviewed privately.

Campus Safety Text Alerts

A campus safety text messaging service is available should you wish to voluntarily opt in.

To subscribe, please text: EZARTU to 415-534-3693.
To opt out, please text: STOP EZARTU to 415-534-3693.

Message and data rates may apply.

Note: Type EZARTU in upper case, otherwise your spell checker may substitute something other than the correct EZARTU keyword.

This real time alert will provide information regarding any emergencies or safety precautions that affect the university and its surroundings.

Please note: Your information will not be solicited to other parties. This service is free of spam and you will only receive alerts from the Academy of Art University Campus Safety Department.

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